COVID-19
We have been closely monitoring COVID-19 and its developments over the past few weeks. Initially this had caused disruptions to the supply chain, but this has now progressed to a worldwide issue. We are continuing to monitor the developments of this outbreak and are taking all the necessary steps to maintain a safe and healthy working and shopping environment. While we continue to ship as per normal, we are making changes to our local operation. So what does this mean?
For our Online Customers:
Order processing and shipping are proceeding as per normal. Currently all orders are being shipped out.
For our Showroom/Local Pickup Customers:
As of 1:00PM Pacific Time on March 18th we will be locking the door on the showroom. We will still be operating, however customer access to the building will be restricted. We are recommending all local customers place their orders online for free local pickup. On arrival, please have your order number / invoice number ready to discuss the specifics of your pickup. Note: Once confirmed, orders will now be left outside the door to ensure safe distances are maintained during pickup. Please maintain a minimum of 6′ from the doorway until the door has been closed once again.
Updates:
Update for September 2020
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Update for August 2020
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Update for July 2020
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Update for June 2020
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Update for Wednesday April 8th Local pickups will not be available from Friday April 10th to Monday April 13th due to the Easter Holiday.
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Update for Monday March 30th We are further adjusting our operations to handle the changing COVID-19 situation. To further promote social distancing, we are asking that anyone picking up orders not to approach the door / pickup bin until directed to do so. Local Pickup times have also been temporarily reduced: 10AM to 4PM – Monday to Saturday. Any questions, please do not hesitate to email / call.
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Update for Friday March 27th In order to maintain safe distancing, we will no longer accept payment at the door for local pickup orders. We ask that all Local Pickup orders are placed/paid online. If you have trouble placing an order online please don’t hesitate to email us / call us.
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Update for Wednesday March 25th
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Update for Monday March 23rd
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As this is a very fluid situation, we will continue to monitor and make changes as required. For the most up to date information, please check our website. We apologize for any inconveniences, and wish everyone the best during this difficult time.
Thanks for the heads up.
Stay healthy guys
I’m sure everything will be back to normal soon.
I’m planning a few new projects this summer. I will be sure to use your services whenever possible
I was planning to drop in to your showroom on my trip up island in August
But it now appears that out of the picture this year but I’m sure things should be on track in 01.
All the Best
Dale Marcell
thankyou for shipping my order 🙂 time is hard to find, im gonna stay home and make the most of it and work on my projects!